隐私政策

我们是谁

ShipCertify 是 Seaway Group 旗下公司。注册法律实体、其地址及公司注册号尚未确定，将在发布前于此处列明。咨询请联系：info@shipcertify.com。

我们收集的信息

仅限您在报价表单中填写的内容：船名与 IMO 编号、港口与日期、您所需的服务范围，以及您的姓名、公司、电子邮箱和电话。我们不收集访客画像，不对您的浏览器进行指纹识别，也不设置任何广告 Cookie。

IP addresses, the access log and the rate limiter

An IP address is personal data, and this site processes one in two places. The nginx access log records the address that made each request, the time, the page requested, the response code and the browser’s user-agent string; without that log a server cannot be diagnosed when it fails or defended when it is attacked. It is rotated every night, compressed the following day, and deleted ten days after it is written — long enough to trace an incident back through a week of traffic, short enough that no address sits on the server beyond that. Nothing is copied off the server, and no address in it is joined to an enquiry, to a name, or to any other log. The quote form counts submissions separately — at most five in ten minutes from one address, and three in an hour from one email address — so that a script cannot flood the coordinators’ mailbox; those counters sit in the memory of the running process, are never written to disk, and are gone when the window closes or the service restarts. The address is not truncated, it is not stored alongside your enquiry, and it is not used to identify you or to build a profile. The form also carries a hidden field that must stay empty and the time the page was rendered, both of which exist only to reject automated posts.

我们使用信息的依据

就报价请求而言，合法性依据是应您的请求在订立合同前采取的步骤，以及我们答复商业询价的正当利益。提交时同样会记录您的明确同意，因此该勾选框绝不会预先勾选。

还有谁会接触这些信息

These are the only third parties that touch it.

Namecheap Private Email, which carries the notification to us and the acknowledgement to you.

Our own server, hosted with IONOS in London, which serves this site.

There is no analytics provider, no tag manager, and no third-party script on any page of this site.

保存期限

报价请求保存在我们协调员的电子邮箱中，适用我们对商业往来函件的常规保存期限。本网站不设数据库——您提交的内容不会在此写入任何数据库。

信息流向何处

我们的服务器位于伦敦。我们的协调员在土耳其、保加利亚、罗马尼亚和英国的服务基地办公，因此请求可能在英国和欧洲经济区（EEA）以外被读取。对外传输均依据相关国家适用的适当保障措施进行。

Turkish Law No. 6698 (KVKK)

Because the operating entity is established in Türkiye, Law No. 6698 on the Protection of Personal Data applies to this processing alongside UK GDPR and EU GDPR; the three overlap but they are not one regime, and a right under one is not automatically a right under another. Under Article 11 you may learn whether your personal data are processed, request information if they are, learn the purpose and whether they are used in line with it, know the third parties in Türkiye and abroad to whom they are transferred, have incomplete or inaccurate data corrected and that correction notified to those third parties, request erasure or destruction under Article 7 and notification of that as well, object to a result reached about you by exclusively automated analysis, and claim compensation for damage caused by unlawful processing. An application is made to us first, in writing — to compliance@shipcertify.com, or to the registered office address in the contact section below — and is answered within thirty days at the latest. If it is refused, answered inadequately, or not answered in time, a complaint may be made to the Personal Data Protection Board (Kişisel Verileri Koruma Kurulu), the decision-making organ of the Personal Data Protection Authority — within thirty days of learning our answer, and in any event within sixty days of the date of the application. Which of the three regimes leads for a given request follows from the controller named at the top of this page.

Representatives in the EU and the UK

Article 27 of the EU GDPR requires a controller established outside the Union that offers services to people in the Union to designate a representative there in writing, and the UK GDPR imposes the same duty for the United Kingdom. Neither duty falls on us, and the reason is where we work from. We have service bases in Varna, in Bulgaria, and in Constanța, in Romania — establishments in the Union — and a registered office and a service base in London. Processing carried out in the context of those establishments is caught by Article 3(1) of each regulation, the ground that applies to a controller established in the territory, while Article 27 addresses only the controller caught instead by Article 3(2). So there is no representative to name and none is needed: a request from the Union or from the United Kingdom is handled by us directly, at the contact below, on the periods set out above.

The customer portal is a separate system

portal.shipcertify.com is a different application on a different host name, with its own database, its own credentials, its own legal basis and its own privacy notice; this notice does not cover it and its notice does not cover this site. A quote request submitted here is never written to it — the public site has no route into that database at all. Asking for a quotation therefore does not create a portal account. If you are given portal access, that is a separate step, with its own terms and its own consent, and you would be told about it at the time.

How it is protected

The site is served only over TLS, on a certificate that renews automatically, and plain HTTP is redirected to it. The public application is deployed with no database connection string and no portal credential, so a compromise of this web server reaches no customer records: there are none on it. It does hold one signed-session secret, used for a single administrative sign-in by which our own staff manage the photographs on this site; that sign-in touches no enquiry. A quote request goes to the role mailboxes that have to answer it and is not circulated beyond the coordinators and documentation staff working on it. Those mailboxes are opened only through named individual accounts — there is no shared password and no generic login — access is granted by an operations director, two-factor authentication is enforced on every account that can reach them, the list of who holds access is reviewed every six months, and an account is closed on the day the person leaves. A personal data breach affecting this site would be reported to the competent supervisory authority without undue delay and, where feasible, within seventy-two hours of our becoming aware of it, where the breach is likely to result in a risk to you, and to you directly where that risk is high. Which authority is competent follows from the controller named at the top of this page.

No automated decision-making

There is no profiling on this site, and no automated decision that produces a legal effect for you or similarly significantly affects you. Every quotation is priced by a person and every attendance is planned by a person. The only automated control is the rate limiter described above: it counts submissions from an address over a short window and decides nothing about you, only whether the next submission inside that window is accepted. A submission it refuses can be sent again once the window closes, or given to the hotline straight away.

您的权利

您可以要求了解我们持有您的哪些信息，要求更正或删除，反对我们的处理行为，或撤回您的同意。请致函 info@shipcertify.com，我们会予以答复。如您对答复不满意，可向所在国的数据保护机关投诉。

联系我们

info@shipcertify.com，或联系页面上列出的办公室电话。经批准后，此处将列明指定的隐私事务联系人。