Politica de confidențialitate

Cine suntem

ShipCertify este o companie a Seaway Group. Entitatea juridică înregistrată, adresa și numărul ei de înregistrare la registrul comerțului sunt încă de stabilit și vor fi indicate aici înainte de publicare. Solicitări: info@shipcertify.com.

Ce colectăm

Doar ceea ce introduceți în formularul de cerere de ofertă: numele navei și numărul IMO, portul și datele calendaristice, volumul de lucrări de care aveți nevoie, precum și numele dumneavoastră, compania, adresa de e-mail și telefonul. Nu întocmim profiluri de vizitator, nu vă amprentăm browserul și nu plasăm cookie-uri publicitare.

IP addresses, the access log and the rate limiter

An IP address is personal data, and this site processes one in two places. The nginx access log records the address that made each request, the time, the page requested, the response code and the browser’s user-agent string; without that log a server cannot be diagnosed when it fails or defended when it is attacked. It is rotated every night, compressed the following day, and deleted ten days after it is written — long enough to trace an incident back through a week of traffic, short enough that no address sits on the server beyond that. Nothing is copied off the server, and no address in it is joined to an enquiry, to a name, or to any other log. The quote form counts submissions separately — at most five in ten minutes from one address, and three in an hour from one email address — so that a script cannot flood the coordinators’ mailbox; those counters sit in the memory of the running process, are never written to disk, and are gone when the window closes or the service restarts. The address is not truncated, it is not stored alongside your enquiry, and it is not used to identify you or to build a profile. The form also carries a hidden field that must stay empty and the time the page was rendered, both of which exist only to reject automated posts.

De ce le putem utiliza

În cazul unei cereri de ofertă, temeiul legal îl constituie demersurile efectuate la cererea dumneavoastră înainte de încheierea unui contract, precum și interesul nostru legitim de a răspunde unei solicitări comerciale. Consimțământul dumneavoastră explicit este consemnat, de asemenea, în momentul trimiterii formularului, motiv pentru care căsuța nu este niciodată bifată în prealabil.

Cine mai are acces

Acestea sunt singurele persoane împuternicite de operator care intră în contact cu aceste date.

Namecheap Private Email, care transmite notificarea către noi și confirmarea de primire către Dumneavoastră.

Serverul nostru propriu, găzduit la IONOS, în Londra, de pe care este furnizat acest site.

Nu există niciun furnizor de servicii de analiză a traficului, niciun manager de etichete și niciun script provenit de la terți pe nicio pagină a acestui site.

Cât timp le păstrăm

O cerere de ofertă rămâne în căsuțele de e-mail ale coordonatorilor noștri, sub regimul obișnuit de păstrare a corespondenței comerciale. Acest site nu are nicio bază de date — mesajul dumneavoastră nu este înregistrat într-una aici.

Unde ajung datele

Serverul nostru se află la Londra. Coordonatorii noștri lucrează din baze de servicii din Türkiye, Bulgaria, România și Regatul Unit, astfel încât o cerere poate fi citită în afara Regatului Unit și a SEE. Transferurile în afara acestor teritorii se fac pe baza garanțiilor adecvate pentru țara în cauză.

Turkish Law No. 6698 (KVKK)

Because the operating entity is established in Türkiye, Law No. 6698 on the Protection of Personal Data applies to this processing alongside UK GDPR and EU GDPR; the three overlap but they are not one regime, and a right under one is not automatically a right under another. Under Article 11 you may learn whether your personal data are processed, request information if they are, learn the purpose and whether they are used in line with it, know the third parties in Türkiye and abroad to whom they are transferred, have incomplete or inaccurate data corrected and that correction notified to those third parties, request erasure or destruction under Article 7 and notification of that as well, object to a result reached about you by exclusively automated analysis, and claim compensation for damage caused by unlawful processing. An application is made to us first, in writing — to compliance@shipcertify.com, or to the registered office address in the contact section below — and is answered within thirty days at the latest. If it is refused, answered inadequately, or not answered in time, a complaint may be made to the Personal Data Protection Board (Kişisel Verileri Koruma Kurulu), the decision-making organ of the Personal Data Protection Authority — within thirty days of learning our answer, and in any event within sixty days of the date of the application. Which of the three regimes leads for a given request follows from the controller named at the top of this page.

Representatives in the EU and the UK

Article 27 of the EU GDPR requires a controller established outside the Union that offers services to people in the Union to designate a representative there in writing, and the UK GDPR imposes the same duty for the United Kingdom. Neither duty falls on us, and the reason is where we work from. We have service bases in Varna, in Bulgaria, and in Constanța, in Romania — establishments in the Union — and a registered office and a service base in London. Processing carried out in the context of those establishments is caught by Article 3(1) of each regulation, the ground that applies to a controller established in the territory, while Article 27 addresses only the controller caught instead by Article 3(2). So there is no representative to name and none is needed: a request from the Union or from the United Kingdom is handled by us directly, at the contact below, on the periods set out above.

The customer portal is a separate system

portal.shipcertify.com is a different application on a different host name, with its own database, its own credentials, its own legal basis and its own privacy notice; this notice does not cover it and its notice does not cover this site. A quote request submitted here is never written to it — the public site has no route into that database at all. Asking for a quotation therefore does not create a portal account. If you are given portal access, that is a separate step, with its own terms and its own consent, and you would be told about it at the time.

How it is protected

The site is served only over TLS, on a certificate that renews automatically, and plain HTTP is redirected to it. The public application is deployed with no database connection string and no portal credential, so a compromise of this web server reaches no customer records: there are none on it. It does hold one signed-session secret, used for a single administrative sign-in by which our own staff manage the photographs on this site; that sign-in touches no enquiry. A quote request goes to the role mailboxes that have to answer it and is not circulated beyond the coordinators and documentation staff working on it. Those mailboxes are opened only through named individual accounts — there is no shared password and no generic login — access is granted by an operations director, two-factor authentication is enforced on every account that can reach them, the list of who holds access is reviewed every six months, and an account is closed on the day the person leaves. A personal data breach affecting this site would be reported to the competent supervisory authority without undue delay and, where feasible, within seventy-two hours of our becoming aware of it, where the breach is likely to result in a risk to you, and to you directly where that risk is high. Which authority is competent follows from the controller named at the top of this page.

No automated decision-making

There is no profiling on this site, and no automated decision that produces a legal effect for you or similarly significantly affects you. Every quotation is priced by a person and every attendance is planned by a person. The only automated control is the rate limiter described above: it counts submissions from an address over a short window and decides nothing about you, only whether the next submission inside that window is accepted. A submission it refuses can be sent again once the window closes, or given to the hotline straight away.

Drepturile dumneavoastră

Puteți solicita să aflați ce date deținem despre dumneavoastră, puteți cere rectificarea sau ștergerea lor, vă puteți opune prelucrării ori vă puteți retrage consimțământul. Scrieți-ne la info@shipcertify.com și vă vom răspunde. Dacă nu sunteți mulțumit, puteți depune o plângere la autoritatea națională de supraveghere a protecției datelor.

Cum ne contactați

info@shipcertify.com sau numerele de telefon ale birourilor, indicate pe pagina de contact. O persoană de contact desemnată pentru protecția datelor va fi indicată aici la aprobare.