Política de privacidad

Quiénes somos

ShipCertify es una empresa de Seaway Group. La entidad jurídica registrada, su domicilio y su número de registro mercantil están pendientes y se indicarán aquí antes de la publicación. Consultas: info@shipcertify.com.

Qué recopilamos

Únicamente lo que usted escribe en el formulario de presupuesto: nombre del buque y número IMO, puerto y fechas, el alcance que necesita, y su nombre, empresa, correo electrónico y teléfono. No elaboramos ningún perfil de visitante, no aplicamos huella digital a su navegador y no instalamos cookies publicitarias.

IP addresses, the access log and the rate limiter

An IP address is personal data, and this site processes one in two places. The nginx access log records the address that made each request, the time, the page requested, the response code and the browser’s user-agent string; without that log a server cannot be diagnosed when it fails or defended when it is attacked. It is rotated every night, compressed the following day, and deleted ten days after it is written — long enough to trace an incident back through a week of traffic, short enough that no address sits on the server beyond that. Nothing is copied off the server, and no address in it is joined to an enquiry, to a name, or to any other log. The quote form counts submissions separately — at most five in ten minutes from one address, and three in an hour from one email address — so that a script cannot flood the coordinators’ mailbox; those counters sit in the memory of the running process, are never written to disk, and are gone when the window closes or the service restarts. The address is not truncated, it is not stored alongside your enquiry, and it is not used to identify you or to build a profile. The form also carries a hidden field that must stay empty and the time the page was rendered, both of which exist only to reject automated posts.

Por qué podemos utilizarlos

En una solicitud de presupuesto, la base jurídica son las gestiones realizadas a petición suya con carácter previo a la celebración de un contrato, y nuestro interés legítimo en responder a una consulta comercial. Además, su consentimiento explícito queda registrado en el momento del envío, razón por la cual la casilla nunca está marcada de antemano.

Quién más lo trata

Estos son los únicos terceros que acceden a sus datos.

Namecheap Private Email, que nos transmite la notificación y le remite a usted el acuse de recibo.

Nuestro propio servidor, alojado en IONOS en Londres, que sirve este sitio web.

No hay ningún proveedor de analítica, ningún gestor de etiquetas ni ningún script de terceros en ninguna página de este sitio web.

Cuánto tiempo los conservamos

Una solicitud de presupuesto permanece en el correo de nuestros coordinadores, sujeta a nuestro plazo habitual de conservación de la correspondencia comercial. Este sitio no dispone de base de datos: su envío no queda registrado en ninguna aquí.

Adónde van

Nuestro servidor se encuentra en Londres. Nuestros coordinadores trabajan desde bases de servicio en Türkiye, Bulgaria, Rumanía y el Reino Unido, por lo que una solicitud puede leerse fuera del Reino Unido y del EEE. Las transferencias al exterior se realizan con las garantías adecuadas para el país de que se trate.

Turkish Law No. 6698 (KVKK)

Because the operating entity is established in Türkiye, Law No. 6698 on the Protection of Personal Data applies to this processing alongside UK GDPR and EU GDPR; the three overlap but they are not one regime, and a right under one is not automatically a right under another. Under Article 11 you may learn whether your personal data are processed, request information if they are, learn the purpose and whether they are used in line with it, know the third parties in Türkiye and abroad to whom they are transferred, have incomplete or inaccurate data corrected and that correction notified to those third parties, request erasure or destruction under Article 7 and notification of that as well, object to a result reached about you by exclusively automated analysis, and claim compensation for damage caused by unlawful processing. An application is made to us first, in writing — to compliance@shipcertify.com, or to the registered office address in the contact section below — and is answered within thirty days at the latest. If it is refused, answered inadequately, or not answered in time, a complaint may be made to the Personal Data Protection Board (Kişisel Verileri Koruma Kurulu), the decision-making organ of the Personal Data Protection Authority — within thirty days of learning our answer, and in any event within sixty days of the date of the application. Which of the three regimes leads for a given request follows from the controller named at the top of this page.

Representatives in the EU and the UK

Article 27 of the EU GDPR requires a controller established outside the Union that offers services to people in the Union to designate a representative there in writing, and the UK GDPR imposes the same duty for the United Kingdom. Neither duty falls on us, and the reason is where we work from. We have service bases in Varna, in Bulgaria, and in Constanța, in Romania — establishments in the Union — and a registered office and a service base in London. Processing carried out in the context of those establishments is caught by Article 3(1) of each regulation, the ground that applies to a controller established in the territory, while Article 27 addresses only the controller caught instead by Article 3(2). So there is no representative to name and none is needed: a request from the Union or from the United Kingdom is handled by us directly, at the contact below, on the periods set out above.

The customer portal is a separate system

portal.shipcertify.com is a different application on a different host name, with its own database, its own credentials, its own legal basis and its own privacy notice; this notice does not cover it and its notice does not cover this site. A quote request submitted here is never written to it — the public site has no route into that database at all. Asking for a quotation therefore does not create a portal account. If you are given portal access, that is a separate step, with its own terms and its own consent, and you would be told about it at the time.

How it is protected

The site is served only over TLS, on a certificate that renews automatically, and plain HTTP is redirected to it. The public application is deployed with no database connection string and no portal credential, so a compromise of this web server reaches no customer records: there are none on it. It does hold one signed-session secret, used for a single administrative sign-in by which our own staff manage the photographs on this site; that sign-in touches no enquiry. A quote request goes to the role mailboxes that have to answer it and is not circulated beyond the coordinators and documentation staff working on it. Those mailboxes are opened only through named individual accounts — there is no shared password and no generic login — access is granted by an operations director, two-factor authentication is enforced on every account that can reach them, the list of who holds access is reviewed every six months, and an account is closed on the day the person leaves. A personal data breach affecting this site would be reported to the competent supervisory authority without undue delay and, where feasible, within seventy-two hours of our becoming aware of it, where the breach is likely to result in a risk to you, and to you directly where that risk is high. Which authority is competent follows from the controller named at the top of this page.

No automated decision-making

There is no profiling on this site, and no automated decision that produces a legal effect for you or similarly significantly affects you. Every quotation is priced by a person and every attendance is planned by a person. The only automated control is the rate limiter described above: it counts submissions from an address over a short window and decides nothing about you, only whether the next submission inside that window is accepted. A submission it refuses can be sent again once the window closes, or given to the hotline straight away.

Sus derechos

Puede solicitar qué datos suyos conservamos, pedir que se rectifiquen o se supriman, oponerse a su tratamiento o retirar su consentimiento. Escriba a info@shipcertify.com y le responderemos. Si no queda satisfecho, puede presentar una reclamación ante la autoridad de protección de datos de su país.

Cómo contactar con nosotros

info@shipcertify.com, o los números de las oficinas que figuran en la página de contacto. En el momento de la aprobación se indicará aquí una persona de contacto en materia de privacidad.