Istanbul office
+90 216 446 55 00Head office and service base.
Art direction, Contact header: a working quay — a service vehicle or a technician's cases at the foot of a gangway, a hull soft behind. Flat exposure, nothing above 60% luminance, no lens flare. NO LEGIBLE VESSEL NAME, IMO NUMBER OR CLIENT BRANDING.
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Contact
An emergency is a phone call, not a form. For planned attendance, ten minutes on a written scope buys a price and a plan on the first reply.
24/7 hotline
+90 532 657 48 78Answered 24 hours a day, including weekends and public holidays. Use it for a vessel already alongside, a PSC deficiency, or a port stay short enough that email is the wrong channel.
Manned 24/7
The same number is on WhatsApp — for many operators in Türkiye, Greece and the Gulf it is the faster of the two, and it survives a jetty with one bar of signal.
Office hoursShipCertify operates 24/7, 365 days a year, on three daily shifts.
There is no out-of-hours: the hotline, the shifts and the bases run to the same clock, and an attendance can be mobilised on a public holiday.
Direct lines
Send a scope
Vessel and IMO number, port, ETA and ETD, and what you need done. The form asks for exactly that and nothing else, and it works without JavaScript — which matters at a jetty.
Offices and bases
All six bases publish a street address, a number and an enquiries address. Attendance is planned from whichever is nearest to your port, not from the office that answers the phone.
İstanbulTRHead office & service base
The Istanbul office or workshop frontage in daylight, wide enough to show the entrance a visiting superintendent looks for. People optional; if present, in correct PPE. No certificate, approval plate or manufacturer authorisation legible in frame.
İzmirTRService base
Photo slot, 1200x800 — the base as a working place rather than a reception desk: the service vehicle loaded, cases staged, a bench with test equipment on it. Daylight, flat exposure, nobody identifiable without their consent. NO LEGIBLE VESSEL NAME, IMO NUMBER OR CLIENT BRANDING.
İskenderunTRService base
Photo slot, 1200x800 — the base as a working place rather than a reception desk: the service vehicle loaded, cases staged, a bench with test equipment on it. Daylight, flat exposure, nobody identifiable without their consent. NO LEGIBLE VESSEL NAME, IMO NUMBER OR CLIENT BRANDING.
VarnaBGService base
Photo slot, 1200x800 — the base as a working place rather than a reception desk: the service vehicle loaded, cases staged, a bench with test equipment on it. Daylight, flat exposure, nobody identifiable without their consent. NO LEGIBLE VESSEL NAME, IMO NUMBER OR CLIENT BRANDING.
ConstanțaROService base
Photo slot, 1200x800 — the base as a working place rather than a reception desk: the service vehicle loaded, cases staged, a bench with test equipment on it. Daylight, flat exposure, nobody identifiable without their consent. NO LEGIBLE VESSEL NAME, IMO NUMBER OR CLIENT BRANDING.
LondonGBService base
The London office building exterior or a recognisable Canary Wharf approach. No certificate, approval plate or manufacturer authorisation legible in frame.