Istanbul office
+90 216 446 55 00Head office and service base.
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Contact
An emergency is a phone call, not a form. For planned attendance, ten minutes on a written scope buys a price and a plan on the first reply.
24/7 hotline
+90 532 657 48 78Answered 24 hours a day, including weekends and public holidays. Use it for a vessel already alongside, a PSC deficiency, or a port stay short enough that email is the wrong channel.
Manned 24/7
The same number is on WhatsApp — for many operators in Türkiye, Greece and the Gulf it is the faster of the two, and it survives a jetty with one bar of signal.
Office hoursShipCertify operates 24/7, 365 days a year, on three daily shifts.
There is no out-of-hours: the hotline, the shifts and the bases run to the same clock, and an attendance can be mobilised on a public holiday.
Direct lines
Send a scope
Vessel and IMO number, port, ETA and ETD, and what you need done. The form asks for exactly that and nothing else, and it works without JavaScript — which matters at a jetty.
Offices and bases
All six bases publish a street address, a number and an enquiries address. Attendance is planned from whichever is nearest to your port, not from the office that answers the phone.
İstanbulTRHead office & service base
İzmirTRService base
İskenderunTRService base
VarnaBGService base
LondonGBService base
