Are you approved by my flag Administration?
We do not publish approval claims, and this page will not answer for your flag — an approval is checked on the granting authority's register, not on a supplier's website. Send the flag, the vessel and the scope. The quotation then sets it out item by item: what we carry out, what requires an authorisation for that flag and who must hold it, and what documentation is supplied in writing with the quotation for each. You verify anything supplied on the granting authority's own register — the Administration's published list, the accreditation body's schedule, or the classification society's.
The vessel is alongside for eighteen hours. Can it be done in the port stay?
Send the ETA and ETD. They set the attendance window we quote against, and the reply states what fits and what does not. We work 24/7 across the ports we cover, attending from the nearest of six bases — Istanbul, Izmir, Iskenderun, Varna, Constanta, London — or through the partner network where that is the faster route to the ship. If the stay is too short for a quotation cycle, call the hotline on +90 532 657 48 78 rather than the form.
Will class or the PSC officer accept your paperwork?
A statutory certificate is issued by the flag Administration or its recognised organisation, not by a contractor. What you get from us is a report, a test record and a rectification evidence pack. The attending surveyor or PSC officer judges those on their content: instrument cited, method, readings, date, signature. Where a scope needs a specific authorisation to be accepted, the quotation says so before the job starts.
What happens if you find something that fails?
It goes in the report as found, with the instrument it fails against and the date. Nothing is closed quietly. Where the part is one we can supply and fit inside the same attendance, the quotation covers it. Where it is not, you get the defect, the options, and what each does to the certificate. The report to the Administration under SOLAS Reg. I/11(c) remains the master's or owner's.
We are detained. What can you actually do about it?
Call the hotline on +90 532 657 48 78, also on WhatsApp — a detention is a phone call, not a form. The work is bounded: attend, rectify what can be rectified in port, produce the evidence pack per deficiency code, attend the re-inspection. The release decision belongs to the port State, and the ISM corrective action to the Company. We do not negotiate on your behalf.
Who carries out the BWMS commissioning test, you or class?
Not class. The test is required at the survey associated with the installation, under BWM Convention regulation E-1 as amended by MEPC.325(75), and follows BWM.2/Circ.70/Rev.1: representative sampling and indicative analysis of the treated discharge. The scope we perform is set out in the quotation, and it names the independent testing body where one is required. The attending surveyor witnesses; the flag or its recognised organisation endorses the certificate.